Terms of Service
These terms are an agreement between you and Richard Perry, who operates FashMe from Lansing, Michigan, USA (“FashMe”, “we”, “us”). By creating an account or using the app you agree to them and to our Privacy Policy.
1. Who can use FashMe
You must be 18 or older and able to form a binding contract. One person per account. Keep your password private. You’re responsible for what happens on your account.
2. What FashMe does
FashMe suggests outfits from photos and details you give it, shows stores near you, and lets you chat with and book independent stylists. Outfit ideas come from artificial intelligence (Google Gemini). They may be wrong, repetitive or not suit you. They are suggestions, not professional advice, and prices, sizes, stock and store details are estimates that can be out of date. Store information comes from OpenStreetMap contributors. Always check before you buy or travel.
3. Your AI consent
Using the AI features means your photos and styling details are sent to Google Gemini, as explained in the Privacy Policy. We ask for your explicit agreement first. You can withdraw it in Profile › AI & data, and then the AI features stop.
4. Subscriptions and free trial
- Plans: Starter (3-day free trial, then $5.99 per month), Basic AI ($19.99 per month), Premium ($35.99 per month) and Ultra Premium ($49.99 per month). Premium and Ultra Premium include stylist chat and booking. Ultra Premium includes 3 stylist sessions each month, with up to $25 credit per session; you pay any difference.
- Subscriptions are bought through the Apple App Store or Google Play, and are charged to your store account.
- They renew automatically each month until you cancel. Cancel at least 24 hours before the renewal date in your store account settings (Apple: Settings › your name › Subscriptions. Google Play: Play Store › Payments & subscriptions › Subscriptions).
- If you start a free trial and don’t cancel before it ends, you’ll be charged the plan price.
- Deleting your FashMe account does not cancel a store subscription. Cancel it in your store account.
- Refunds for subscriptions are handled by Apple or Google under their policies.
- Prices can change. We’ll give notice as the store requires.
5. Stylist sessions
- Stylists are independent professionals, not FashMe employees. We provide the platform, not their advice.
- Stylist sessions (chat reviews and 30-minute video sessions) are paid through Stripe, not through Apple or Google subscriptions. Prices are set by each stylist within the range FashMe allows ($10 to $100 per session).
- When you book, we hold the time while you pay. If you don’t finish paying, the hold expires.
- Cancellation: cancel at least 24 hours before the session for a full refund. Later cancellations are not refunded. If a stylist cancels, you get a full refund. Ultra Premium included sessions are returned on a full-refund cancellation.
- Reviews can only be left by customers who had a session.
6. If you are a stylist
- Applications are reviewed by us. We may approve, reject or remove any stylist.
- You set your price within the allowed range and your weekly hours. FashMe keeps a service fee from each session (currently 20%, or 15% for top-rated stylists).
- Payouts go through Stripe Connect. You must complete Stripe’s identity checks and accept its terms. You’re responsible for your own taxes.
- Be honest in your profile, don’t move customers to other platforms to avoid fees, and treat customers respectfully.
7. Your content and how you behave
You keep ownership of photos, messages and other content you upload. You give us permission to store, process and show it as needed to run FashMe (including sending it to Google Gemini for AI features you request, and showing chat content to the stylist or customer you’re talking to).
Don’t upload or send anything that is illegal, sexually explicit, hateful, harassing, threatening, misleading or spammy; that shows other people without their permission; or that you don’t have the right to share. Don’t try to break, probe or misuse the app, or use it to collect other people’s data.
You can report a message or stylist profile and block a person in the app. We review reports and may remove content or suspend accounts. We aim to respond to reports within 24 hours.
8. Our rights
FashMe, its name, logo and the app are ours. You may use the app for your own personal use. You may not copy it, resell it or reverse-engineer it, except as the law allows.
9. Ending your account
You can delete your account any time in Profile › Settings › Delete account (see what is deleted). We can suspend or close accounts that break these terms or put people at risk.
10. Disclaimers and limits
FashMe is provided “as is” and “as available”. We don’t promise the AI’s ideas, stylists’ advice, store information or the service will be accurate, uninterrupted or right for you. To the fullest extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you for anything related to FashMe is limited to the amount you paid us in the 12 months before the claim. Some places don’t allow these limits, so they may not apply to you.
11. Apple and Google
If you got FashMe from the App Store, Apple’s standard end-user license terms also apply between you and Apple, and Apple is not responsible for the app, its support or your claims about it. Google Play’s terms apply similarly for Android.
12. Governing law
These terms are governed by the laws of the State of Michigan, USA, and disputes go to the state or federal courts in Ingham County, Michigan, unless the law of your home place says otherwise.
13. Changes and contact
We may update these terms. If a change matters, we’ll tell you in the app before it applies; using FashMe after that means you accept it.
Questions? Email support@fashme.app. FashMe, Richard Perry, Lansing, Michigan, USA.