FashMePrivacy Policy
FashMe (“FashMe”, “we”, “us”) is a styling app owned and operated by Richard Perry in Lansing, Michigan, USA. This policy explains what we collect, why, who we share it with, and the choices you have. You must be 18 or older to use FashMe.
1. What we collect
| Information | Why we need it |
|---|---|
| Account details — email address, password (stored hashed by our sign-in provider, never in plain text) and the name you give us | To create and secure your account. |
| Plan and trial — your plan, when your free trial started, your AI-consent date | To apply the right limits and show your plan. |
| Style choices — the styles you pick and, only if you choose to enter it, your gender identity | To tailor outfits and stylist matches. Your gender identity is private. It is only sent to the AI if you turn on “share for styling”. |
| Photos you send for styling and the names of closet pieces you pick, plus your occasion, budget and notes | To create outfit ideas and fit ratings (see section 3). |
| Closet and saved looks | Stored on your phone only. We don’t keep a copy on our servers. |
| Stylist sessions — bookings (time, type, notes you add, price), chat messages and photos you send in chat, and reviews you write | To run bookings and chat between customers and stylists. |
| If you are a stylist — your application, display name, bio, city, rates, weekly hours, social links and portfolio photos | To review your application and show your public profile. |
| Payments for stylist sessions | Handled by Stripe. We never see or store your full card number. We keep the amounts and Stripe references for each paid session. |
| Location — only when you tap “Use my location” in Shop near me | To find stores around you (see section 4). |
| Reports and blocks you make or that are made about you | To keep the community safe. |
| Basic technical logs — time, request type, result and size of requests to our servers, and your IP address for abuse prevention | To keep the service running and secure. |
We do not show ads, we do not sell your personal information, and the app does not currently include third-party advertising or analytics tools.
2. Subscriptions
Subscriptions (Starter, Basic AI, Premium and Ultra) are bought and billed by Apple (App Store) or Google (Google Play). Apple or Google handles your payment details. We receive confirmation of which plan is active. We may use a subscription-management service such as RevenueCat to read that confirmation.
3. AI styling and Google Gemini
Before your first AI request, FashMe asks you to agree. When you tap Style Me or ask the AI to rate a fit, the photos you picked, the names of the closet pieces you picked, your occasion, budget, notes and style choices are sent through our server to Google Gemini, Google’s AI service, which creates the outfit ideas. We use Google’s paid Gemini API tier. Under Google’s paid-tier terms, the content we send is not used to train Google’s models, and Google may keep it for a limited time to operate the service and detect abuse. Google processes it under its own terms and privacy policy.
- Nothing is sent in the background, only when you ask for outfit ideas.
- Our server passes your photos to Gemini to answer your request. We do not keep them afterwards.
- Please don’t upload photos showing other people’s faces or anything private.
- You can withdraw your agreement any time in Profile › AI & data. AI styling then stops until you agree again.
4. Location
If you tap “Use my location”, your phone asks permission first. We send an approximate position (rounded to about 100 metres) to our server, which asks a map service built on OpenStreetMap data for nearby stores. We don’t keep a history of your locations. Our server may keep a short-lived cache of store results for an area, not tied to you. Your phone remembers the last place you looked so the screen can reopen there. You can instead type a ZIP code or city. You can turn location permission off in your phone settings at any time.
5. Who we share information with
- Supabase — hosts accounts, the database and file storage.
- Google (Gemini) — AI outfit ideas, as described above.
- Stripe — card payments for stylist sessions and payouts to stylists. Stylists complete identity checks with Stripe.
- Apple and Google — subscriptions and app distribution.
- Our cloud hosting providers — run our servers and this website, and process data on our behalf.
- Stylists and customers you interact with — a customer’s first name, messages and photos are visible to a stylist they chat or book with, and a stylist’s public profile is visible to customers.
- Legal and safety — if the law requires it, or to protect people from harm.
6. How long we keep it
- Account, profile, chats and bookings: until you delete your account.
- Records of paid sessions (amounts and payment references, with no name, email or messages): about 7 years, for tax and accounting.
- Reports: kept for safety reviews, without a link to your account after you delete it.
- Server logs: kept for a short time (generally no more than 30 days).
7. Your choices and rights
- Delete your account and data in the app: Profile › Settings › Delete account. If you can’t open the app, see how to request deletion.
- See or correct your information in the app, or email us.
- Withdraw AI consent in Profile › AI & data.
- Block or report people in chat and on stylist profiles.
- Depending on where you live (for example California), you may have rights to access, correct, delete or get a copy of your data and to opt out of the sale or sharing of personal information. We don’t sell or share it for advertising. Email us to use these rights.
8. Children
FashMe is for adults. You must be 18 or older. We don’t knowingly collect information from anyone under 18. If you think a child has an account, email us and we’ll delete it.
9. Security
We use encrypted connections, access rules in our database so people can only see their own data, and keep our secret keys on the server, not in the app. No system is perfectly secure, so please choose a strong password.
10. Changes
If we change this policy in a way that matters, we’ll tell you in the app or by email before it takes effect.
11. Contact
Richard Perry, FashMe, Lansing, Michigan, USA
Email: support@fashme.app