Delete your FashMe account

Last updated October 27, 2026

In the app (fastest)

1. Open FashMe and sign in.
2. Go to the Profile tab.
3. Scroll to Settings and tap Delete account.
4. Read the summary, type DELETE and confirm.

Your account is deleted straight away.

Can’t use the app? Request deletion by email

Email us from the address on your account and we’ll delete it for you.

Email a deletion request

For your safety we may ask you to confirm you own the account before we delete it. We’ll reply once it’s done, within 30 days.

What gets deleted

• Your account, sign-in and profile
• Your style choices and private gender setting
• If you’re a stylist: your stylist profile, portfolio photos and weekly hours
• Chats and the photos sent in them, your bookings and reviews
• Photos you sent for AI styling are not kept by FashMe, so there is nothing to delete on our side
• Your closet and saved looks live on your phone only. They’re erased when you delete in the app, or when you uninstall

What we keep, and why

• Records of paid sessions — amounts and payment references only, with no name, email or messages. Tax and accounting rules require us to keep them (about 7 years).
• Safety reports you sent or that were made about you, without a link to your account.
• Stripe and Google keep their own records under their own policies.

Before you delete

• Upcoming stylist sessions are cancelled first and refunded under the cancellation policy (in full if a stylist cancels).
• Deleting your account does not cancel a store subscription. Cancel it in the Apple App Store or Google Play so you aren’t charged again.
• Deletion can’t be undone.

See also our Privacy Policy.